Sometimes I use the terms internet the World Wide Web interchangeably. Both names focus on interconnection – strands woven together. But the majority of structural information architecture doesn’t stay true to the spirit of these metaphors. We’ve broken the promise of the web by building trees (and odd trees at that), not webs. How could we be more ambitious?
Information architecture often creates structured, domain-centric spaces. Putting a page (especially an aggregation) at the end of a link in a menu creates a ‘space’ and implies this is where the content lives. I know that sometimes, structure is good. Structure helps users. But what about when things live in multiple places, or serve multiple user needs? […]