This is a talk I filmed for an event in November 2022. It focuses on the challenges of effective collaboration and covers ideas around: – the zone of uncomfortable debate – humble inquiry – crucial conversations – and negotiation tips from Never Split the Difference. It’s all strung together from a memory I have of […]
Which ideas from adaptive leadership can we adopt to help us connect and adapt to become a better boss? As I’ve written about becoming a better boss I’ve developed a simple model to describe the factors that might affect the relationships between a leader or manager and their colleagues. The model describes how factors of […]
Three concepts to help us identify where and how we might earn, store and spend social capital to make us and our teams more effective.
Why is trust so important and how do you build and maintain it?
Everyone deserves a great boss. In this series, Dan Ramsden shares what he’s learned to help him become a better boss.
Here is the text of the talk I gave at UX New Zealand: It’s great to be back at UX New Zealand, if only virtually. I got the speak at this conference in 2016 and loved the feeling of community. Now I’m sat here, on my own, imagining you, sat in a room on the […]
Being an information architect is hard. I think two of the biggest challenges to working as an IA are that we often work independently and every project is different. It’s hard to learn from others and getting experience takes time. There are definitely things that each IA can learn from looking at the practice of […]
Here are about 3,000 words about the growth mindset, confidence, competence and imposter phenomenon. This is the culmination of thinking I’ve done about how to support myself and others to be more engaged and thoughtful about development and the things that stand in the way of growth. I presented some of these ideas at The […]