Tag: bbc

  • Walls and ladders – branded online experiences and navigation

    Walls and ladders – branded online experiences and navigation

    Navigation is both a noun and a verb. It’s the furniture that people use as they move through online experiences, and the experience – the journey. This post is about how the furniture can affect the experience to create branded online experiences and navigation.

  • User experience architect or Information architect?

    User experience architect or Information architect?

    Something about me changed recently. My job title changed and I went from being an Information architect (IA) to being a User Experience architect (UXA). But what’s in a name? I think words matter. Good words become invisible, when the symbol so closely resembles the reality it stands for that translation becomes unconscious and things…