My Blog

The customer is not always right… no matter what he says

20 September, 2007    

Those who stress negotiated meaning argue that the meanings of texts are neither completely predetermined nor completely open, but are subject to certain constraints. Some commentators refer to influences on the process of making meaning such as ‘a preferred reading’ – which may be represented in the text as ‘an inscribed reader’ or may emerge in ‘interpretative communities’. Individual readers may either accept, modify, ignore or reject such preferred readings,…


Constructivist arts marketing

10 July, 2007    

I believe that the meaning which defines the relationship between the attender (consumer) and the venue is constructed by the attender, in partnership with the marketer. The meaning emerges from the interplay between the text (the brand, marketing and promotional activity) and the desires, beliefs and attitudes of the audience member. The next few posts will describe the process whereby arts marketers can: Use the schemata of brand to build interactive relationships…


Why did you ask me that?

12 June, 2007    

There are substantial dangers to asking the wrong question at the wrong time, and I’m not just talking about proposing here. Developing audiences is like a courtship, a finely tuned ballet in which stages are involved, stages of trust and engagement. You wouldn’t propose on the first date, you might never tell your partner your pin number, some information is dear, but its also valuable. Building the relationships possible to…


Arts Marketing: special, not different

10 May, 2007    

It’s probably said too often. And too often “different” is meant as a pejorative. Arts marketing can be different. It can be good and bad. But when we start to think of arts marketing as special, rather than different, and see its challenges and opportunities we begin to develop specific strategies to make it even more successful. New articles related to arts marketing theory and practice will appear here fairly…