Author: Dan Ramsden

  • Better Bossing: Lessons from Adaptive Leadership

    Better Bossing: Lessons from Adaptive Leadership

    Which ideas from adaptive leadership can we adopt to help us connect and adapt to become a better boss? As I’ve written about becoming a better boss I’ve developed a simple model to describe the factors that might affect the relationships between a leader or manager and their colleagues. The model describes how factors of […]

  • Better Bossing: Social Capital

    Better Bossing: Social Capital

    Three concepts to help us identify where and how we might earn, store and spend social capital to make us and our teams more effective.

  • Better Boss Series: Trust

    Better Boss Series: Trust

    Why is trust so important and how do you build and maintain it?

  • Announcing: The Guide to Being a Better Boss

    Announcing: The Guide to Being a Better Boss

    Everyone deserves a great boss. In this series, Dan Ramsden shares what he’s learned to help him become a better boss.

  • Teaming with the Virus, UX New Zealand 2020

    Teaming with the Virus, UX New Zealand 2020

    Here is the text of the talk I gave at UX New Zealand: It’s great to be back at UX New Zealand, if only virtually.  I got the speak at this conference in 2016 and loved the feeling of community. Now I’m sat here, on my own, imagining you, sat in a room on the […]

  • How do you do IA?

    How do you do IA?

    Being an information architect is hard. I think two of the biggest challenges to working as an IA are that we often work independently and every project is different. It’s hard to learn from others and getting experience takes time. There are definitely things that each IA can learn from looking at the practice of […]

  • Confidence, competence and curiosity

    Here are about 3,000 words about the growth mindset, confidence, competence and imposter phenomenon. This is the culmination of thinking I’ve done about how to support myself and others to be more engaged and thoughtful about development and the things that stand in the way of growth. I presented some of these ideas at The […]

  • Intentional architecture

    Intentional architecture

    Why do information architects make an intentional effort to architect things? It’s to make them easier to make sense of and use.

  • What did linked data ever do for us anyway? – from BBC Academy

    What did linked data ever do for us anyway? – from BBC Academy

    Linked data is the super-structure over which content is stretched and experiences flow. It can switch our taxonomic thinking into ontological thinking. So we can move beyond classifying content using just hierarchies and start describing the real world richness that connects our content together. Linked data can power the online journeys of the future, and […]

  • Navigation, content and interactions – a model using intention and ability

    Navigation, content and interactions – a model using intention and ability

    At the start of the year I wrote lots and lots and lots and lots about a range of behaviours connected to information seeking and navigation. The stories and sets of behaviours I described have been useful for teams thinking about the different modes and behaviours that users might flow through and between as they complete tasks and […]

  • Pace layers, effort/impact and futures cones — three diagrams to help you plan as a UX architect

    Pace layers, effort/impact and futures cones — three diagrams to help you plan as a UX architect

    How do you think about and plan your portfolio of projects when you’re part of an internal design team? It’s sometimes hard to spot achievements in my job. It can also be tricky to plan where I can have most impact. Much of the work of an IA is relatively invisible. IAs spend their time […]

  • Reflective practice in information architecture, IA Summit 2017

    Reflective practice in information architecture, IA Summit 2017

    Photo credit Peter Morville Using the model At IA Summit in 2017 I shared a model that I’ve been using to consciously focus my attention on the challenges I face and the value I bring to teams and projects. The model is in the shape of a fish — a rough approximation of the divergent and convergent process I […]

  • Behaviour sets and stories

    Behaviour sets and stories

    The Moleagle is comfortable with zoomed-out strategic thinking and they love to dig down into the detail too. I’ve described how taking a zoomed out view as you consider a Primary mode of information seeking helps you understand the core of your information offer. Once you’ve identified your Primary mode you can move a little lower towards […]

  • Designing navigation and supporting seeking

    Designing navigation and supporting seeking

    What’s the point of coming up with information architecture or a model to describe behaviour if it isn’t useful? Models should help you understand and make decisions – they’re a means to an end. IA is a means to an end too – it helps people make sense of stuff. I’m going to share with you […]