Author: Dan Ramsden

  • Reflective practice in information architecture, IA Summit 2017

    Reflective practice in information architecture, IA Summit 2017

    Photo credit Peter Morville Using the model At IA Summit in 2017 I shared a model that I’ve been using to consciously focus my attention on the challenges I face and the value I bring to teams and projects. The model is in the shape of a fish — a rough approximation of the divergent and convergent process I […]

  • Behaviour sets and stories

    Behaviour sets and stories

    The Moleagle is comfortable with zoomed-out strategic thinking and they love to dig down into the detail too. I’ve described how taking a zoomed out view as you consider a Primary mode of information seeking helps you understand the core of your information offer. Once you’ve identified your Primary mode you can move a little lower towards […]

  • Designing navigation and supporting seeking

    Designing navigation and supporting seeking

    What’s the point of coming up with information architecture or a model to describe behaviour if it isn’t useful? Models should help you understand and make decisions – they’re a means to an end. IA is a means to an end too – it helps people make sense of stuff. I’m going to share with you […]

  • Not necessarily navigation

    Not necessarily navigation

    If you want to understand something, look towards the boundaries* The edges of things are interesting. IAs should be comfortable identifying that distinct boundary that marks the end of one thing and the beginning of another. We know the power of thinking about the ‘thingness’ that makes a thing the thing that it is. But […]

  • Foggy finding – navigation with persistence

    Foggy finding – navigation with persistence

    You can’t always get what you want… Information is a delicate, immaterial thing. Information-rich environments present challenges – to designers and actors navigating them. Environments intersect and overlap. Actors have different needs at different times. Information changes. Content and the spaces that contain it alter and evolve. The means to access information vary. Truth is […]

  • Delightful discovery – navigating the unknown

    Delightful discovery – navigating the unknown

    The world is full of wonders yet to be discovered. Good navigation often results in discovery – ask John Mandeville. Sometimes we want to encourage and support an explorer mindset in our audience. We create new content, features and services. Information architects must be able to empower actors to find them. My second category focuses […]

  • Motivated movement – navigation with intent

    Motivated movement – navigation with intent

    I know what I want and where I want to go. There are times in life when we have a clear goal in mind and a fairly good idea of how to achieve it. We’re highly motivated. But we also have enough information to make informed decisions. We’ll know when we’re getting ‘warmer’ or ‘colder’ […]

  • A model for navigation and information-seeking

    A model for navigation and information-seeking

    Navigation is both a noun and a verb. Navigation describes the activity and behaviour of moving with intent. And, at least on the web, it’s the word we most often reach for to describe the tools that enable this movement. As an information architect I want people to be able to move through and across […]

  • Concurrent information architecture

    Concurrent information architecture

    I often think of information architecture as providing ‘direction’ – it defines an axis along which an experience should flow. IA lays the foundation for a design – so it prescribes some of the shapes that will emerge as a product or service is designed and built. But I like to think it also helps to shape […]

  • A Miracle at Christmas – UXMAS 2016

    A Miracle at Christmas – UXMAS 2016

    In 2016 I contributed to UXMAS. Here is my submission. When it gets to this time of year I start thinking about what I’ve achieved in the last 12 months, and what next year might hold. I’m not a great believer in New Year’s resolutions. But I thought it might be fun for us all […]

  • 2016 – a year of highs, from one perspective

    2016 – a year of highs, from one perspective

    As it’s almost 2017 as I write this, I did a little bit of thinking about the year. I can sometimes be accused of being relentlessly positive (maybe too positive sometimes) – but 2016 has been a great year for me, UXA at the BBC and the team I’m a part of.  Information architecture at the BBC […]

  • Space-Time // Experience-architecture

    Space-Time // Experience-architecture

    At UX New Zealand Jason Cranford Teague shared some of his thinking on temporal design. Jason argued for an extension of UX practice and design thinking to consider the experience and evolution of designs in time. This is a subject close to my heart. I’ve been talking about Trajectories, time and experience architecture for a […]

  • Mind the Gaps: Time and Space in Information Architecture (UX New Zealand 2016)

    Mind the Gaps: Time and Space in Information Architecture (UX New Zealand 2016)

    Genesis. 11. 4-9. They said, “Come, let us build ourselves a city and a tower with its top in the heavens, and let us make a name for ourselves, lest we be dispersed over the face of the whole earth.” And the LORD came down to see the city and the tower, which the children of man […]

  • Design Sprints at the BBC – EuroIA 2016 – Answers

    Design Sprints at the BBC – EuroIA 2016 – Answers

    At EuroIA 2016 some of the BBC UXA team ran a workshop on Design Sprints. There were around 90 participants and lots of questions. We answered many during the workshop. But here are follow-up answers to all the questions that were asked. [This post will be updated over the next few days] EuroIA 2016 – […]